BILLING TERMS AND CONDITIONS

1. Payment Methods

We accept major payment methods including:

• Credit and debit cards (Visa, MasterCard, American Express)
• Shop Pay, Apple Pay, Google Pay, and PayPal (where available)

All transactions are processed in real time during checkout. You will receive an order confirmation email once payment is successfully completed.

 

2. Currency & Pricing

All prices on our website are displayed in USD unless otherwise stated.

Your payment provider may apply exchange rates or service fees if you pay in another currency. ErgoVerve is not responsible for currency conversion differences or fees imposed by your bank.

 

3. Secure Payment Processing

Payments are securely processed through Shopify Payments and its approved partners.

We do not store or have direct access to your full credit card details.

Our website uses SSL encryption to ensure that all sensitive data transmitted during checkout remains protected.

 

4. Refunds & Chargebacks

All refunds follow our Refund Policy.

If you believe a charge was made in error, please contact support@ergoverve.com before initiating a chargeback with your payment provider.

Unauthorized or premature disputes may delay resolution and refund processing.

 

5. Fraud Prevention

To protect our customers and our business, all payments undergo automated fraud screening.

ErgoVerve reserves the right to cancel or hold orders flagged as high-risk until verification is complete.

We may contact you to confirm payment details before processing your order.

 

6. Contact Us

For any billing-related questions or payment concerns, please reach us at:

📧 support@ergoverve.com

We’re here to ensure every transaction with ErgoVerve is secure, transparent, and smooth.